New Clients - Start Here
Our warm and experienced intake team make it simple to connect with the right psychologist for your needs
YOUR JOURNEY
What happens, step by step
Here's what to expect from the moment you get in touch through to ongoing sessions.
1
Get in touch
Call, book online or complete our contact form to book a time with our intake team. Referrals aren’t required, but if you have one, it can help us prepare for your call.
Free · No obligation
2
Free phone consultation
During the call, our intake team will learn what you’re seeking and check whether our service is the right fit. If we’re not the best match, we’ll offer alternative treatment options to point you in the right direction. We’re here to answer your questions and, where appropriate, help you connect with the psychologist who suits you best. You’re not locked into anything after the call.
~ 10-15 mins
3
Complete your paperwork
We'll send new client forms in advance. If you have a Mental Health Care Plan from your GP, email it through before your first session.
Consent form
4
Initial consultation
Your first session is a conversation where your psychologist will understand your situation, difficulties, and goals. Together you'll begin to map out what treatment will look like. Assessment often extends to a second session.
Sessions 1 - 2
5
Ongoing sessions
Your psychologist will recommend a therapeutic approach and session frequency tailored to your needs. Therapy typically starts weekly and becomes less frequent as you progress.
Collaboration
Before you get in touch
To make sure we're the right fit, it helps to know we're currently unable to assist with:
-
Children aged 12 years or under
-
Bulk billing or Medicare-only arrangements
-
Court reports or medico-legal assessments
-
NDIS/TAC/Workcover
-
Forensic or mandated assessments
-
Psychiatry or medication management
-
Crisis or emergency support
If you're unsure whether we can help, reach out anyway. We're happy to point you in the right direction.
If you're in crisis, please review these support services
Fees & Rebates
Standard Fees
$200 - $300
Medicare rebate
$98.95 -$145.25
Out of pocket cost
$101 -140
Register your interest with Melbourne Psychology & Counselling
Child Safety & Mandatory Reporting
As a psychology practice, our staff and clinicians are mandatory reporters under Victorian law. This means we are legally required to report to the relevant authorities if we believe a child is at risk of harm.
We take child safety seriously and are committed to the wellbeing of all clients, particularly children and young people. You can read our Child Safe Policy here.